All Posts For: Clients

Aug 21 2012

Learning to say no to scope creep

Building products as a Highgroover and a co-founder of Body Boss has taught me that saying “No” to scope creep can mean the difference between a bloated, unfinished project and the successful release of an MVP.

As a former Big 4 consultant, I was taught that scope creep is ugly, and a supervisor once told me that it in an ideal world, it should never happen.…

Jul 20 2012

An Unhappy Client

How do you turn an unhappy client into a satisfied one? No matter how long you’ve been in business, you’ll eventually have a client who isn’t pleased. Highgroovers strive for constant client satisfaction, but we have tips for turning a frustrated client into a repeat one.…

Sep 2 2006

Hot Off the Presses

I’ve been lucky enough to work on many client projects that make me (and my friends) generally excited. Blurb, a Highgroove client and a recently launched Ruby on Rails application, is one of those projects.

Blurb makes it look like your portfolio, travel journal, fiction novel, or any other creative print piece belongs in a Borders bookstore with its own SKU.…